20  April  2018   

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Silkies Terms and Conditions of Sale and Supply

HCI: means HOSIERY CORPORATION INTERNATIONAL


1 Order and Acceptance
1.1 These Conditions shall apply to all dealings between you and HCI. Each time you request products from HCI (an “Order”) you shall be deemed to have made an offer to purchase the Products in accordance with these Conditions. Acceptance of any Order shall become binding on HCI (“Contract”) only on despatch of the goods.
   
2 Right of Cancellation
2.1 You may cancel your Order at any time, before or after payment is due. You may cancel by either (i) writing to Customer Services - Order Cancellation, PO Box 495, Ashford, TN23 9QH or (ii) via our Customer Helpline on 01233 214316 or (iii) by email on comments@silkies.co.uk with Order Cancellation written in the subject line.
   
3 Other Provisions
3.1 You must be a resident of the UK and over 18 years of age.
3.2 To supply your order, we will introduce you to RR Donnelley Logistics - International Services, 3541 Lomita Blvd., Torrance, California, USA 90505, who will act on your behalf in submitting all import declarations and associated documentation as required. If you wish to appoint an alternative agent to act on your behalf please let us know. Your shipment will be dispatched to you from outside the European Union and title to the products will pass to you at the point of dispatch. This does not affect your usual rights to cancel. An element of the postage and handling charge includes the charge made by RR Donnelley Logistics for their import service.


Nothing in these Conditions shall affect your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local trading standards authority or citizens advice bureau.


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